Friday, December 16, 2011

Carrier IQ Disabled on All Sprint Devices

Carrier IQIf you own a Sprint smartphone, you may be interested in this news. Rumors have started floating around that the carrier has asked manufacturers to remove Carrier IQ's software from every single device that it carries. Naturally, Sprint doesn't comment on rumors, though the company has confirmed that it is indeed shutting down Carrier IQ software on all of its mobile phones and will no longer be collecting data from it.

The first to stumble across the news was, who reported that "Sprint has ordered that all of their hardware partners remove the Carrier IQ software from Sprint devices as soon as possible." What isn't clear is whether or not Carrier IQ software will be removed completely or just partially. However, Sprint is doing its part to stop the Carrier IQ software from ever functioning again.

According to an email from Sprint to website Mobile Burn, "We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected. We are further evaluating options regarding the diagnostic software as well as Sprint's diagnostic needs." Sprint claims that it was not using the software to spy on its customers, like going through text messages and things of that nature. In addition to that, Sprint also stated that Carrier IQ was not used for any advertisement spamming or customer profiling.

Sprint has told the public that the data was purely used for reporting network deficiencies and to allow the carrier to improve its network and service it for existing customers. Sprint has completely stopped collecting the data obtained by the software and has also reported that it disabled it on devices on the carrier's network. However, it is still hazy as to whether or not the software will be removed by future software updates for existing phones or if it will be installed on new devices going forward.

Source: - Sprint orders all OEMs to strip Carrier IQ from their hardware
Mobile Burn - Sprint: Carrier IQ has been disabled on our devices

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